FAQ

Do you charge Goods and Services Tax?
GST (Goods and Services Tax) is included in the product price you see on our website.
Thu, 26 Jul, 2018 at 12:16 PM
I have a suggestion or some feedback?
We love hearing suggestions and feedback – it helps ensure we are doing our job right and that we continue to provide excellent products with exceptional se...
Thu, 26 Jul, 2018 at 12:17 PM
How to Choose the Right Size Scooter
You can ride a scooter of any size, but that doesn’t mean it will be easy, comfortable or fun. For your everyday needs, a scooter that is the right size for...
Thu, 26 Jul, 2018 at 12:17 PM
How long is the warranty on my scooter?
your warranty will vary depending on the brand and parts used. Please visit our faq's page for detailed warranty information (click here)
Thu, 26 Jul, 2018 at 12:18 PM
Will my scooter come assembled?
Your scooter will arrived 90% assembled. You will however need to install the bars on your scooter. *please note some scooters such as the Envy One will re...
Thu, 26 Jul, 2018 at 12:18 PM
How do I assemble my scooter?
In most cases you will need to attach the bars to the scooter with 2 - 4 allen bolts. Your scooter will come with instructions to complete the assembly. Pl...
Thu, 26 Jul, 2018 at 12:18 PM
What size bars should I be riding?
Please refer to our scooter size chart above for a rough guide on bar height.
Thu, 26 Jul, 2018 at 12:18 PM
What is the difference between “standard” bars and “HIC/Oversized” and "alloy" bars?
Standard bars: Have an outside diameter of 31.8mm. Some bars will come with a slit and others will not to suite your compression. HIC/Oversized: Have an out...
Thu, 26 Jul, 2018 at 12:19 PM
What compression should I be running?
Which compression setup you choose will depend on your personal preference. Some compression systems require more maintenence then others. We find SCS, IHC ...
Thu, 26 Jul, 2018 at 12:19 PM
How do I put my hand grips on?
We recommend using metholated spirits or hair spray to install your hand grips (please wear gloves and mask).
Thu, 26 Jul, 2018 at 12:19 PM