FAQ

What is the warranty on my purchase?
All products are covered under Australian warranty for hardware failure, usually between 1 and 12 months from date of purchase.  If you have a warranty is...
Thu, 26 Jul, 2018 at 12:11 PM
What is the Return Policy?
You can return your order for any reason within 30 days for a full refund or full store credit.   Our return policy is designed to give you peace of mind...
Thu, 26 Jul, 2018 at 12:12 PM
Something is missing from your order?
We carefully pick, pack and check each order. Your order will come into contact with staff in our warehouse to help ensure we get your order right. If you di...
Thu, 26 Jul, 2018 at 12:12 PM
What payment methods do you accept?
We accept various payment methods. Bank transfer Visa and Mastercard directly on our website via a secure payment gateway. PayPal is also accepted and i...
Thu, 26 Jul, 2018 at 12:13 PM
Do you do lay buys?
We do not have a lay buy system however we recommend Afterpay or ZipPay as it is an excellent alternative to lay buy.
Thu, 26 Jul, 2018 at 12:13 PM
Is this item in stock?
All items that are listed on our site are in stock. We only sell items that are in stock. If for any reason we have an issue fulfilling your order we will c...
Thu, 26 Jul, 2018 at 12:13 PM
How can I contact you and can I order over phone?
Yes, please call us on 07-5641-1535 or email us info@kickpush.com.au
Thu, 26 Jul, 2018 at 12:13 PM
Can I pick up my order?
Yes, you can order online and then come and pickup from our Tweed Heads South warehouse at 2/29 Industry Drive, Tweed Heads South, NSW, 2486.
Thu, 26 Jul, 2018 at 12:16 PM
Are my personal details and payment secure?
Yes, we use 256-bit SSL (secure sockets layer) encryption technology to protect your personal and payment details on our site and also added security throug...
Thu, 26 Jul, 2018 at 12:16 PM
Will my order be securely packaged?
We take great care in ensuring your order is packaged correctly and securely. We want to make sure your item arrives to you how you expect it.
Thu, 26 Jul, 2018 at 12:16 PM